Protecting Your Information.
Respecting Your Privacy.

Royalty Limo, Inc., operating under the Royalty Limo™ brand, recognizes that privacy, discretion,

confidentiality, and information security are fundamental components of professional chauffeur transportation.

Our Private Members, Corporate Members, executives, families, Family Offices, Executive Assistants, private

aviation travelers, event professionals, VIP/VVIP travelers, and other authorized guests may entrust Royalty

Limo with highly sensitive itinerary and transportation information.

Royalty Limo therefore maintains a privacy-by-design, need-to-know, service-purpose data governance

model intended to limit the collection, access, use, disclosure, retention, and transfer of personal information

to legitimate transportation, membership, business, safety, security, payment, compliance, and customer-

service purposes.

We do not treat passenger information as a commodity.

We do not sell or rent passenger itineraries, travel histories, private schedules, or personal contact information

for independent third-party commercial exploitation.

This Global Privacy, Confidentiality & Data Governance Policy applies to personal information processed by or

on behalf of Royalty Limo in connection with:

• Royalty Limo™ membership;
• Private Member services;
• Corporate Member services;
• Reservations and quotations;
• Chauffeur transportation;
• Worldwide affiliate transportation;
• Airport and FBO transportation;
• Meetings, roadshows, events, weddings, and group transportation;
• Executive and Family Office transportation;
• Website and member-portal activity;
• Limo Anywhere and other authorized reservation or dispatch systems;
• Telephone, SMS, WhatsApp, email, and electronic communications;
• Payment and billing administration;
• Concierge and itinerary coordination;
• Customer service;
• Affiliate Partner management;
• Safety, security, compliance, and dispute resolution.

This Policy applies whether transportation is fulfilled directly through a Royalty Limo In-House Fleet vehicle

or through a Trusted Elite Affiliate Partner Worldwide.

Royalty Limo provides private, professionally coordinated, pre-scheduled chauffeur transportation.

Services are arranged through Royalty Limo’s centralized reservation and service-management structure and

may be fulfilled through:

• Royalty Limo’s directly operated in-house fleet;
• Trusted Elite Affiliate Partners in the United States;
• Trusted Elite Affiliate Partners internationally;
• Multiple approved transportation providers supporting a group, event, roadshow, or multi-market

itinerary.

Royalty Limo is not intended to operate as an open, anonymous, instant-dispatch rideshare marketplace.

Nothing in this Policy is intended to alter or override any legal classification, regulatory requirement, passenger

right, transportation law, or privacy obligation imposed by an applicable jurisdiction.

Depending upon the reservation and applicable law, Royalty Limo may act as a business, controller, service

provider, processor, or other legally recognized data-processing entity.

A Trusted Elite Affiliate Partner may act:

• On Royalty Limo’s instructions;
• As an authorized service provider;
• As an independent transportation provider;
• As an independent data controller where required by applicable law.

Payment processors, reservation technology providers, communications providers, insurers, accountants,

attorneys, and other professional service providers may separately process information under their own legal

and contractual obligations.

Royalty Limo limits information collection to information reasonably relevant to operating, administering,

protecting, or improving our services.

Depending upon the relationship and reservation, information may include:

Identity & Contact Information

• Full name;
• Preferred name;
• Telephone number;
• Email address;
• Company or organization;
• Membership information;
• Authorized travel arranger information;
• Emergency or service-related contact information.

Reservation & Transportation Information

• Pickup addresses;
• Drop-off addresses;
• Intermediate stops;
• Reservation dates and times;
• Flight numbers;
• Airline information;
• Airport terminals;
• FBO information;
• Train or cruise information;
• Hotel information;
• Venue information;
• Passenger count;
• Luggage requirements;
• Vehicle requirements;
• Chauffeur instructions;
• Accessibility requirements;
• Special service requests.

Corporate & Travel-Management Information

Where applicable:

• Corporate account;
• Executive Assistant information;
• Department or cost center;
• Purchase order information;
• Authorized booking personnel;
• Billing instructions;
• Traveler profiles;
• Corporate travel requirements.

Payment & Transaction Information

Information may include:

• Billing name;
• Billing address;
• Transaction amount;
• Payment status;
• Partial payment-card identifiers;
• Authorization records;
• Invoices;
• ACH or wire information where applicable;
• Fraud-prevention information.

Payment-card information may be processed through authorized payment processors, reservation systems, or

financial institutions. Royalty Limo does not represent that all payment-card information is stored directly within

Royalty Limo systems.

Service & Operational Information

Information may include:

• Reservation history;
• Vehicle assignment;
• Chauffeur assignment;
• Dispatch records;
• Estimated or actual service times;
• GPS or telematics information;
• Route information;
• Service notes;
• Customer preferences;
• Service incidents;
• Lost-property reports;
• Safety documentation.

Communications

Royalty Limo may retain communications including:

• Emails;
• SMS messages;
• WhatsApp communications;
• Telephone call records;
• Recorded calls where lawful;
• Reservation-system communications;
• Support inquiries;
• Complaints;
• Feedback;
• Service instructions.

Website & Technology Information

Depending upon technologies deployed, information may include:

• IP address;
• Browser information;
• Device information;
• Login information;
• Website activity;
• Cookies or similar technologies;
• Security logs;
• Authentication events;
• Fraud-prevention information.

Certain information associated with transportation may be sensitive because it can reveal a person's:

• Location;
• Movement;
• Travel schedule;
• Residence;
• Workplace;
• Private aviation itinerary;
• Family arrangements;
• Security arrangements;
• Accessibility needs;
• Identity documentation;
• Financial information.

Royalty Limo seeks to process sensitive information only where reasonably necessary for an authorized

purpose and subject to applicable legal requirements.

We ask Members and Booking Parties not to provide unnecessary sensitive personal information.

Information may be obtained directly from:

• Private Members;
• Corporate Members;
• Passengers;
• Authorized Booking Parties;
• Executive Assistants;
• Family Offices;
• Employers;
• Travel advisors;
• Meeting planners;
• Event planners;
• Hotels;
• FBOs;
• Aviation representatives;
• Concierge professionals;
• Authorized family members.

Information may also be received from:

• Trusted Elite Affiliate Partners;
• Limo Anywhere or another reservation system;
• Payment processors;
• Communications providers;
• Flight-information services;
• Corporate travel systems;
• Publicly available transportation or flight information;
• Other authorized service providers.

A person booking transportation for another Passenger represents that they are authorized to provide

information reasonably necessary to coordinate that Passenger's service.

Royalty Limo may process personal information for legitimate purposes including:

Reservation Administration

• Preparing quotations;
• Establishing reservations;
• Confirming transportation;
• Managing modifications;
• Processing cancellations;
• Maintaining Member profiles.

Transportation Execution

• Chauffeur assignment;
• Vehicle assignment;
• Routing;
• Dispatch;
• Airport monitoring;
• FBO coordination;
• Meet-and-greet service;
• Affiliate assignment;
• Group manifests;
• Event transportation management.

Worldwide Service Coordination

Information necessary to perform an international reservation may be transmitted to the appropriate Trusted

Elite Affiliate Partner or operational provider in the applicable destination.

Only information reasonably necessary to execute the transportation should be supplied.

Safety & Security

Information may be processed to:

• Verify reservations;
• Protect passengers;
• Protect chauffeurs;
• Prevent fraud;
• Investigate incidents;
• Manage vehicle safety;
• Document service;
• Prevent unauthorized account access.

Billing & Payment

Information may be used for:

• Payment authorization;
• Deposits;
• Invoicing;
• Corporate billing;
• Refunds;
• Chargeback administration;
• Fraud prevention;
• Accounting;
• Collections.

Service Administration

Information may be used to:

• Maintain service history;
• Recognize Member preferences;
• Resolve service issues;
• Coordinate repeat transportation;
• Manage affiliate performance;
• Improve operational processes.

Compliance

Information may be processed when reasonably necessary for:

• Legal requirements;
• Regulatory compliance;
• Tax obligations;
• Insurance requirements;
• Litigation;
• Lawful government requests;
• Court orders;
• Safety investigations.

Where applicable law requires Royalty Limo to identify a lawful basis for processing, processing may be based

upon one or more of the following:

• Performance of a transportation or membership agreement;
• Steps requested before entering into an agreement;
• Legitimate business and operational interests;
• Compliance with legal obligations;
• Protection of passengers or other individuals;
• Fraud prevention and security;
• Establishment, exercise, or defense of legal claims;
• Consent where consent is legally required.

Where processing is based solely upon consent, applicable law may provide a right to withdraw that consent.

Withdrawal of consent does not necessarily affect processing already lawfully performed.

Certain information is operationally necessary to perform transportation. If necessary information is not

provided, Royalty Limo may be unable to accept or fulfill the requested service.

Royalty Limo applies a strict need-to-know confidentiality standard to Member and Passenger information.

Access should be limited to personnel, chauffeurs, Affiliate Partners, and authorized service providers who

reasonably require the information to:

• Establish the reservation;
• Perform transportation;
• Coordinate service;
• Process payment;
• Provide support;
• Maintain safety;
• Meet legal or regulatory responsibilities.

Royalty Limo personnel and operational partners are expected to handle Passenger identity, schedules,

destinations, travel patterns, and instructions discreetly.

Where a reservation involves a senior executive, celebrity, professional athlete, Family Office, private aviation

passenger, public figure, security-sensitive traveler, or other privacy-sensitive guest, Royalty Limo may apply

heightened operational discretion.

Where commercially and operationally reasonable, this may include:

• Limited itinerary distribution;
• Restricted internal access;
• Primary-contact-only communications;
• Controlled chauffeur disclosure;
• Restricted Passenger naming;
• Coordinated security instructions;
• Confidential affiliate communications.

No heightened protocol should be interpreted as a guarantee of anonymity or absolute secrecy where

disclosure is necessary for service execution, safety, insurance, legal compliance, or lawful governmental

process.

Royalty Limo operates through Trusted Elite Affiliate Partners throughout the United States and internationally.

When an Affiliate Partner performs transportation, Royalty Limo may provide information reasonably required

to perform the reservation, including:

• Passenger name;
• Passenger telephone number;
• Pickup location;
• Destination;
• Date and time;
• Flight or FBO information;
• Passenger and luggage count;
• Vehicle requirement;
• Relevant accessibility information;
• Operational instructions.

Affiliate Partners are expected to use Passenger information only for legitimate transportation and operational

purposes and in accordance with applicable law and contractual requirements.

An Affiliate Partner may have separate statutory privacy obligations in its jurisdiction.

Because Royalty Limo coordinates transportation worldwide, reservation information may be transmitted,

accessed, processed, or stored outside the Passenger's home country.

For example, a reservation initiated in the United States for transportation in Europe may require itinerary

information to be transmitted to the European servicing provider.

Similarly, information originating in Europe, the United Kingdom, Canada, Asia, the Middle East, Latin America,

Australia, or another jurisdiction may be transmitted to Royalty Limo in the United States for reservation

management.

Where applicable law requires specific protections for international transfers, Royalty Limo will seek to use an

appropriate lawful mechanism, which may include:

• An adequacy determination;
• Standard contractual clauses;
• Applicable data-transfer addenda;
• Contractual safeguards;
• Consent where legally appropriate;
• Another transfer mechanism permitted by applicable law.

Royalty Limo does not represent that every country maintains identical privacy laws or information-security

requirements.

Royalty Limo may disclose information only when reasonably necessary for an authorized business,

transportation, security, compliance, or legal purpose.

Recipients may include:

• Royalty Limo personnel;
• Chauffeurs;
• Trusted Elite Affiliate Partners;
• Reservation and dispatch technology providers;
• Payment processors;
• Banking institutions;
• Communications providers;
• Hosting and technology providers;
• Fraud-prevention providers;
• Accountants;
• Attorneys;
• Insurers;
• Claims administrators;
• Professional advisors;
• Government authorities when lawfully required.

Royalty Limo does not sell Passenger itinerary information or private travel history to advertisers.

Royalty Limo does not rent Member contact lists for independent third-party marketing.

Payment information is handled through authorized systems and financial service providers.

Royalty Limo may use payment information for:

• Reservation authorization;
• Deposits;
• Completed transportation;
• Additional authorized service charges;
• Cancellation charges;
• No-show charges;
• Wait-time or overtime charges;
• Tolls, parking, permits, or applicable pass-through expenses;
• Documented damage or cleaning charges;
• Other amounts properly due under applicable Service Documents.

Payment credentials should be transmitted and stored only through approved systems.

Passengers should never send complete payment-card information through unsecured messaging

channels unless specifically instructed to use an approved secure method.

Royalty Limo seeks to maintain reasonable and appropriate administrative, organizational, technical, and

physical safeguards proportionate to the information processed and operational risk.

Safeguards may include:

• Role-based access;
• Account authentication;
• Password controls;
• Restricted system permissions;
• Secure payment systems;
• Staff access limitations;
• Vendor access controls;
• System logging;
• Device-security practices;
• Fraud-prevention procedures;
• Data-backup practices;
• Incident investigation procedures.

No electronic information system, internet transmission, telephone network, cloud environment, or physical

storage system can be guaranteed to be completely secure.

Accordingly, Royalty Limo does not guarantee absolute cybersecurity, but maintains safeguards intended to

reduce foreseeable privacy and security risks.

Royalty Limo may use Limo Anywhere and other authorized software platforms for:

• Reservations;
• Dispatch;
• Member information;
• Chauffeur coordination;
• Payment administration;
• Messaging;
• Trip records;
• Reporting.

These platforms are independent technology providers and may process information pursuant to their

respective contractual, privacy, and security obligations.

Royalty Limo may also use authorized third-party services for:

• Communications;
• Email;
• Telephone;
• CRM;
• Accounting;
• Electronic signatures;
• Payment processing;
• Website operation;
• Cybersecurity;
• Customer support.

Use of a service provider does not authorize that provider to use Royalty Limo Passenger information for

unrelated purposes beyond what is permitted by applicable agreements and law.

Royalty Limo vehicles or Affiliate Partner vehicles may contain:

• GPS;
• Location tracking;
• Fleet telematics;
• Exterior cameras;
• Dash cameras;
• Inward-facing safety cameras;
• Vehicle diagnostic systems;
• Electronic logging systems.

Such technology may be used for:

• Vehicle safety;
• Chauffeur safety;
• Passenger safety;
• Dispatch;
• Routing;
• Service verification;
• Incident investigation;
• Insurance;
• Fraud prevention;
• Legal compliance.

Recording or monitoring will be conducted only to the extent permitted by applicable law and the relevant

vehicle operator's policies.

Royalty Limo may communicate with Members, Booking Parties, and Passengers through:

• Telephone;
• SMS;
• Email;
• WhatsApp;
• Limo Anywhere;
• Member portals;
• Other authorized communication channels.

Service-related communications may include:

• Reservation confirmations;
• Payment requests;
• Chauffeur details;
• Vehicle information;
• Pickup instructions;
• Flight updates;
• Schedule changes;
• Service alerts;
• Customer support;
• Post-service communications.

Where legally required, marketing communications will be handled separately from operational transportation

communications.

SMS recipients may opt out of applicable text communications by replying STOP where supported. Assistance

may be requested by replying HELP or contacting Royalty Limo directly.

Royalty Limo's website and digital services may use cookies or similar technologies for purposes such as:

• Website functionality;
• Session management;
• Security;
• Fraud detection;
• Analytics;
• Performance;
• User preferences.

Where required by applicable law, Royalty Limo will provide appropriate notice, consent mechanisms, or opt-

out controls for non-essential technologies.

Royalty Limo does not operate a business model based upon selling Member or Passenger information.

Royalty Limo does not sell:

• Passenger itineraries;
• Pickup locations;
• Destination histories;
• Flight details;
• Private Member lists;
• Corporate Member traveler lists;
• Chauffeur-service history

for monetary consideration to independent advertisers.

Where applicable privacy law defines terms such as “sale,” “sharing,” “targeted advertising,” or “cross-

context behavioral advertising” more broadly than ordinary commercial usage, Royalty Limo will provide

legally required notices or choices if such processing occurs.

Royalty Limo seeks to collect only information reasonably necessary for defined operational and business

purposes.

Passengers and Booking Parties should avoid submitting:

• Social Security numbers;
• Government identification numbers;
• Medical records;
• Financial account credentials;
• Unrelated personal information

unless Royalty Limo specifically requests the information for a legitimate and lawful purpose.

Booking Parties are responsible for providing accurate reservation information.

Royalty Limo encourages Members to promptly update:

• Telephone numbers;
• Email addresses;
• Passenger names;
• Flight information;
• Pickup addresses;
• Destinations;
• Payment information;
• Authorized traveler information.

Incorrect information can interfere with service execution and may create privacy or safety risks.

Royalty Limo retains information only for as long as reasonably necessary for the purpose for which it was

collected and for legitimate business, legal, accounting, insurance, security, and compliance requirements.

Retention considerations may include:

• Active membership;
• Reservation history;
• Accounting obligations;
• Tax requirements;
• Payment disputes;
• Chargebacks;
• Insurance requirements;
• Contractual obligations;
• Applicable limitation periods;
• Litigation holds;
• Regulatory requirements;
• Safety investigations;
• Fraud prevention.

Different categories of information may therefore have different retention periods.

Information may be deleted, anonymized, archived, or restricted when continued active use is no longer

reasonably necessary, subject to applicable legal requirements.

Depending upon residence, location, relationship with Royalty Limo, and applicable law, an individual may

have rights concerning personal information.

These rights may include the right to request:

• Confirmation that information is being processed;
• Access to personal information;
• Correction of inaccurate information;
• Deletion of eligible information;
• Restriction of certain processing;
• Portability of certain information;
• Objection to particular processing;
• Opt-out of certain sale, sharing, profiling, or targeted advertising activities;
• Withdrawal of consent where processing depends upon consent;
• Appeal of certain privacy-request decisions;
• Non-discrimination for exercising legally protected privacy rights.

These rights are not absolute and may be subject to legal exceptions.

Royalty Limo may retain information despite a deletion request when retention is legally permitted or

necessary, including for:

• Completing a transaction;
• Tax or accounting obligations;
• Fraud prevention;
• Security;
• Legal claims;
• Insurance;
• Contract enforcement;
• Regulatory requirements.

Royalty Limo is headquartered in New Jersey and will administer applicable New Jersey privacy obligations

where the law applies.

Eligible New Jersey consumers may have rights relating to:

• Access;
• Confirmation of processing;
• Correction;
• Deletion;
• Data portability;
• Certain opt-out rights;
• Other protections provided by applicable New Jersey law.

Royalty Limo will evaluate requests according to the law applicable at the time the request is received.

Where the California Consumer Privacy Act, as amended, applies to Royalty Limo or a particular processing

activity, eligible California residents may have rights including:

• Right to know;
• Right to access;
• Right to delete;
• Right to correct;
• Right to opt out of sale or sharing;
• Right to limit certain uses of sensitive personal information;
• Right to non-discrimination for exercising protected rights.

These provisions apply only to the extent Royalty Limo or the relevant processing activity is subject to the

applicable California law.

Where the GDPR, UK GDPR, or another applicable privacy regime applies, eligible individuals may have

additional rights concerning:

• Transparency;
• Access;
• Rectification;
• Erasure;
• Restriction;
• Portability;
• Objection;
• Withdrawal of consent;
• Automated decision-making where applicable;
• International transfers;
• Complaint to an appropriate supervisory authority.

Rights are subject to the conditions, limitations, exceptions, and lawful bases established by the applicable

legislation.

Royalty Limo may verify an individual's identity before granting access, correction, deletion, or another privacy

request.

Verification may include confirmation of:

• Name;
• Email address;
• Telephone number;
• Reservation information;
• Membership information;
• Other information reasonably necessary to prevent unauthorized disclosure.

Royalty Limo will not intentionally disclose Passenger information to an individual who cannot reasonably

demonstrate authorization to receive it.

An authorized agent may submit a request where permitted by applicable law, subject to appropriate

verification of authority.

Royalty Limo provides transportation services rather than a children's online service.

Royalty Limo does not knowingly solicit unnecessary personal information directly from young children for

independent commercial purposes.

Information concerning a minor may nevertheless be processed when necessary to coordinate authorized

transportation booked by:

• A parent;
• Guardian;
• School;
• Organization;
• Family member;
• Other legally authorized Booking Party.

Such information should be limited to what is reasonably necessary for safe transportation and lawful service

execution.

Royalty Limo may disclose information when reasonably believed necessary to:

• Comply with applicable law;
• Respond to a valid subpoena;
• Respond to a court order;
• Meet regulatory obligations;
• Cooperate with a lawful investigation;
• Protect life or physical safety;
• Prevent fraud;
• Protect Royalty Limo's legal rights;
• Establish or defend a legal claim.

Royalty Limo does not voluntarily disclose private Passenger itinerary information to unrelated third parties

merely because they request it.

Where legally appropriate, requests for sensitive information may be reviewed for validity, scope, and legal

authority before disclosure.

If Royalty Limo becomes aware of unauthorized access, acquisition, disclosure, loss, destruction, or

compromise of protected personal information, Royalty Limo may:

• Investigate the incident;
• Secure affected systems;
• Preserve relevant evidence;
• Engage technology, legal, insurance, or cybersecurity professionals;
• Notify affected service providers;
• Notify governmental authorities where required;
• Notify affected individuals where required by applicable law;
• Take reasonable measures intended to prevent recurrence.

Notice timing and content will be governed by applicable law and the circumstances of the incident.

Royalty Limo websites, emails, reservation confirmations, or communications may contain links to external

websites or services.

Royalty Limo does not control the independent privacy practices of third-party websites merely because a link

is provided.

Individuals should review the applicable privacy notice of any external service before supplying personal

information directly to that provider.

If Royalty Limo is involved in a merger, acquisition, financing, restructuring, sale of assets, succession, or

similar corporate transaction, information may be disclosed to authorized advisors or transaction participants

where reasonably necessary and permitted by law.

Any successor handling personal information remains subject to applicable legal obligations governing that

information.

Access to confidential Member and Passenger information is intended to be limited according to legitimate job

responsibilities.

Royalty Limo personnel should not access Passenger information merely out of curiosity or for an unauthorized

personal purpose.

Unauthorized access, disclosure, copying, distribution, or misuse of confidential Passenger information may

result in removal of system privileges, disciplinary action, contract termination, or other appropriate action.

Trusted Elite Affiliate Partners receiving reservation information from Royalty Limo are expected to protect

such information and restrict its use to legitimate operational purposes.

Affiliate Partners should not:

• Publish Passenger identities;
• Publicize Passenger itineraries;
• Post Passenger photographs without authorization;
• Use Royalty Limo Member information for unrelated solicitation;
• Sell Passenger data;
• Disclose private schedules to unauthorized persons.

Affiliate Partners remain responsible for complying with the privacy, transportation, employment, surveillance,

and information-security laws applicable to their own operations.

Unless separately authorized, a Royalty Limo reservation does not grant Royalty Limo, its chauffeurs, or

Affiliate Partners permission to publicly disclose that an identifiable Passenger used the service.

The identity, photograph, itinerary, destination, vehicle assignment, or travel history of a Passenger should not

be used for advertising, social media, publicity, endorsement, or promotional purposes without appropriate

authorization.

This standard is especially important for:

• VIP/VVIP passengers;
• Celebrities;
• Professional athletes;
• Executives;
• Family Offices;
• Government or diplomatic travelers;
• Private aviation passengers;
• Security-sensitive travelers.

Royalty Limo's confidentiality standard does not prevent information from being disclosed when disclosure is

reasonably necessary to:

• Perform transportation;
• Identify a Passenger to a chauffeur;
• Coordinate with an Affiliate Partner;
• Secure airport or FBO access;
• Complete payment;
• Investigate a safety incident;
• Obtain insurance coverage;
• Comply with law;
• Protect persons or property.

Royalty Limo seeks to disclose the minimum information reasonably necessary for the intended purpose.

Royalty Limo may use automated systems for routine business functions such as:

• Fraud screening;
• Payment-risk indicators;
• Reservation processing;
• Scheduling;
• Routing;
• Website security.

Royalty Limo does not represent that material service decisions are made solely through automated profiling.

Where applicable law grants rights relating to solely automated decisions producing legal or similarly significant

effects, Royalty Limo will administer those rights as required.

Nothing in this Policy prevents Royalty Limo or a servicing chauffeur from communicating information

reasonably necessary to address:

• An emergency;
• An immediate safety concern;
• Medical assistance requested by a Passenger;
• Police or emergency response;
• A missing Passenger;
• A vehicle accident;
• A threat of violence;
• Suspected illegal activity;
• Another urgent circumstance involving persons or property.

Safety takes precedence over confidentiality when disclosure is reasonably necessary to protect life,

safety, or comply with law.

Royalty Limo uses reasonable measures designed to protect personal information, but no organization can

promise complete immunity from:

• Cyberattacks;
• Unauthorized criminal activity;
• Telecommunications failures;
• Cloud-service failures;
• Software vulnerabilities;
• Third-party security incidents;
• Force majeure;
• Governmental process;
• Human error.

Nothing in this Policy excludes liability or consumer rights that cannot legally be excluded or limited.

Royalty Limo's responsibilities will be determined by applicable law, contractual obligations, and the particular

circumstances of an incident.

Royalty Limo may periodically update this Policy to reflect:

• Changes in services;
• Technology;
• Affiliate operations;
• Security practices;
• Business processes;
• Privacy laws;
• Regulatory requirements.

The effective date appearing at the beginning of the Policy identifies the current published version.

Material changes will be communicated where required by applicable law.

This Policy should be read together with applicable Royalty Limo documents, which may include:

• Membership Agreement;
• Corporate Member Agreement;
• Service Standards;
• Terms of Service;
• Reservation Confirmation;
• Credit Card Authorization;
• Quotation;
• Invoice;
• Affiliate-specific terms;
• SMS or communication consent;
• Cookie notice;
• Other applicable Service Documents.

If a jurisdiction grants privacy rights that cannot legally be waived, those rights remain unaffected by any

conflicting contractual provision.

Questions, concerns, privacy requests, or requests for a current copy of this Policy may be directed to:

Royalty Limo, Inc.

Washington Township, New Jersey, USA

Global Reservations & Member Services

(856) 580-0007

reservations@royalty.limo

www.royalty.limo

When submitting a privacy request, please include sufficient information for Royalty Limo to identify the

applicable account or reservation without transmitting unnecessary sensitive information.

Royalty Limo may request reasonable identity verification before releasing protected information.

Royalty Limo recognizes that chauffeur transportation requires more than the movement of a Passenger from

one location to another.

It requires trust, discretion, controlled communication, responsible information handling, and respect

for the privacy of every Member and Passenger we serve.

Our objective is to maintain a global operating environment in which Passenger information is:

Collected with purpose.

Accessed with authorization.

Shared only when reasonably necessary.

Protected with appropriate safeguards.

Retained only for legitimate purposes.

Handled with discretion.

Whether transportation is provided through the Royalty Limo In-House Fleet or through a Trusted Elite

Affiliate Partner Worldwide, privacy and confidentiality remain integral to the Royalty Limo service standard.